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Frequently Asked Questions

I hope you find the answer you're looking for among the frequently asked questions below. Choose from the provided categories, or click on the magnifying glass icon for keyword search!

  • How much does a quote request cost?
    Our personalized quotes are completely free of charge. Our goal is to provide the most accurate information regarding our services, and this is a natural part of it. The prices quoted in the offers are guaranteed for 15 business days.
  • Can we customize our wedding film package?
    Yes, we offer customizable packages to suit your specific needs and preferences. We can discuss your requirements and tailor a package accordingly. Read more about our default packages, and by filling out the Contact Form at the bottom of the page, you can also send us your specific requirements:
  • How can we schedule a consultation with you?
    To schedule a consultation or inquire about our services, please fill out the contact form on our website or email us directly. We'll be happy to discuss your wedding film needs and answer any questions you may have.
  • Do you offer wedding photography services as well?
    While our primary focus is on videography, we collaborate with talented photographers (specialised on weddings) and can recommend professionals to complement our services.
  • What is your pricing structure?
    The total cost of a complete wedding film service is composed of the following items: 1) Package fee 2) Cost of selected additional services (Add-Ons, if any) 3) Travel expenses (if necessary) 4) Accommodation costs (if necessary) Our pricing varies depending on the package and Add-On services you choose. For our current offers and to request a personalized quote, please visit here:
  • Are travel expenses included in your packages?
    Travel expenses may be included in certain packages depending on the location of your wedding. Additional travel fees may apply for weddings outside our standard service area. For further information, please check out our current package offerings:
  • How do you deliver the finished films?
    I deliver the finished films in an online format: these days, it's the quickest and most efficient way for you to access the films immediately and play them on any device you want. You'll receive a link from which you can download the films: you'll have 2 weeks (10 business days) for that, after which the videos will be automatically deleted from the storage. You have the option to request a re-upload of the films for up to 3 months after the wedding, subject to a handling fee. The current fee for this service is detailed in the Client Service Agreement.
  • Do we need to pay any royalties to you for creating our film?
    In addition to my fee for the work, you won't need to pay any other royalties or similar fees. The completed film is yours to use freely without modification (provided I also supplied the royalty-free music).
  • Do you undertake commercial jobs as well?
    Yes, I offer commercial photography and videography services too. From real estate videos, corporate films, testimonials, social media content, to drone photography and videography, and anything else you might need. Check out my previous commercial works and join our satisfied clients:
  • What is the exact process for booking?
    First, you need to determine exactly what services you require. The pre-prepared Wedding Film Packages can assist with this, which can then be further customized to your needs. (You can add or remove services from it, which will also affect the package price.) I'm happy to assist with this process! Once we've put together the package tailored to you, I'll prepare the Client Service Agreement, which officially records the terms we've agreed upon. Once both parties have signed this agreement and the deposit amount is received into my bank account, the booking is officially confirmed, and I'll begin the countdown to your big day too. :)
  • How far in advance should we book your services?
    We recommend booking our services as early as possible, ideally 6-12 months before your wedding date, to ensure availability.
  • Do you require a deposit to secure our booking?
    Yes, we require a deposit to secure your booking: depending on the package, the amount ranges between $500 and $700. The deposit amount and payment schedule will be outlined in your Client Service Agreement.
  • Will you be the one filming our wedding, or do you work with a team?
    Yes, in all cases, it will be me, and depending on the chosen package, a member of my team will film your wedding. (If for any reason (such as illness) I couldn't be there with you, I'll make arrangements for a replacement.) Rest assured, we maintain the same high standards of quality and professionalism regardless.
  • What happens if you're unable to film our wedding due to unforeseen circumstances?
    Fortunately, this has never happened before, but we are prepared for it. Thanks to our network, we're likely able to arrange a replacement: we'll make every effort to find a suitable videographer or provide a full refund of your deposit.
  • Are drone shots included in your packages?
    In every case, I strive to incorporate drone footage if it adds to the story. Safe and careful drone usage adheres to specific regulations, and flying is subject to permits. Each location and event is unique in this regard, for further information, please contact us!
  • I've heard horror stories about someone's memory card failing during the day and losing all their previous recordings. How do you protect against this?
    Fortunately, I haven't experienced anything similar, but I take every precaution to prevent it. 1) Firstly, I use high-quality memory cards with minimal risk of factory defects. 2) My main camera, which I use throughout the day, records to two memory cards simultaneously, providing an immediate backup of the footage. 3) Throughout the day, I transport the cards in a shockproof, dustproof and waterproof (up to 30 meters) case. 4) Once home, I transfer the data to my server, which utilizes a RAID-5 file system, ensuring that even if one HDD were to fail, the data could be safely restored from the other three drives. 5) In addition to the server, I also store the data on an external SSD until the edited footage is completed. So, from the moment of recording until the final delivery of the edited footage, I always keep the recordings in at least two independent locations, thus minimizing the risk of data loss.
  • How do you record audio throughout the day?
    During the ceremony, I ensure high-quality audio recording from 4-5 sources: 1) I place a discreet lavalier mic on the celebrant, 2) If a handheld microphone is used, I also attach a recording device to it, 3) Similarly, I conceal a microphone on the groom, 4) I attach an external microphone to the camera on the tripod, and 5) my handheld camera also records with the assistance of an external microphone for better audio quality than what the built-in microphone could provide. While the first ones are for capturing the ceremony's dialogue and vows, the latter ones enable recording audience reactions (applause, cheers). In the final film, I mix these audio tracks together in the appropriate proportions as needed. At the reception, I typically use two recorders: one is attached to the microphone held by the speaker, while the other captures audience reactions (similarly to the ceremony).
  • Our celebrant brings their own audio equipment. Why don't you connect to their gear and record the audio that way?
    Most celebrants use good, reliable equipment, but they don't always have optimal settings, which can affect the quality of their gear. Based on my experience, I've consistently achieved better recordings using my own equipment. This way, I'm not reliant on others, and I can confidently guarantee the quality of my work.
  • How long will it take to receive our wedding film?
    The turnaround time for delivering your wedding film depends on the package you choose and our current workload. Typically, you can expect to receive your film within 3-8 weeks after your wedding day.
  • Do you offer raw footage as well?
    I typically don't provide raw footage. These recordings are crafted along a creative concept, tailored to fit the structure of the final highlight film. (Short clips, ranging from 3 to 10 seconds, come in various resolutions and frame rates depending on the requirements for the final film. Not all devices support playback of these files. It's a bit like we don't have the recipe or necessary cooking utensils, and attempting to eat raw rice or spoon flour and other ingredients into our mouths.) It's my task to gather the appropriate 'tasteless, oddly-looking' ingredients in line with the recipe in my mind, so that I can use the finest, most memorable, and entertaining pieces, cooking up the most delicious end result for you. :)
  • Will our wedding film be edited, and what does the editing process entail?
    Yes, all our wedding films are professionally edited to ensure a polished final product. The editing process involves selecting the best footage, enhancing audio, color grading, and adding music to create a cinematic experience.
  • Can we choose the music for our wedding film?
    As part of the creative process, I typically select the music. These are royalty-free tracks specifically crafted for this purpose, greatly enhancing the storytelling with their structure and mood. In the case of unique musical preferences, I cannot guarantee the rights for usage. This means that, for example, in the event of publishing on social platforms, the video may be blocked or copyright claims may be made against the publisher.
  • Do you use AI in your work?
    Yes, but not in the traditional sense of creative processes. For example, if there was a lot of wind during the ceremony, I use AI-based tools to remove wind noise and other disturbances from the recorded audio, but I don't entrust it with content decisions (such as editing vows, the sequence of cut shots, and other creative elements that define storytelling). I handle all of these myself; the 'handmade' work I do is what you receive. This is what makes every film unique, personalised, telling Your stories.

Do you have any further questions?

We're always happy to help!

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